Privacy Policy
This Privacy Policy (the “Policy”) governs the manner in which Cosmic Shaastra (“Cosmic Shaastra”, “we”, “us”, or “our”) collects, uses, stores, processes, maintains, and discloses information collected from users (“User”, “You”, or “Your”) of the website https://cosmicshaastra.com and any associated services, consultations, coaching programs, certification courses, workshops, educational content, digital products, and related offerings (collectively referred to as the “Services”). This Policy describes the types of information we collect, how such information is used and protected, and the choices available to Users regarding their personal information.
By accessing, browsing, registering on, or using our Website and Services, You acknowledge that You have read, understood, and agreed to the collection, use, storage, and disclosure of information in accordance with this Privacy Policy. If You do not agree with any provision of this Policy, You should discontinue use of the Website and Services immediately. Capitalized terms not otherwise defined in this Privacy Policy shall have the meaning assigned to them in our Terms of Use.
1. WHAT DO WE MEAN BY PERSONAL INFORMATION
“Personal Information” shall mean any information that identifies, relates to, describes, or may reasonably be used to identify an individual User.
“Sensitive Personal Information” shall include passwords, financial information (excluding payment card information processed by authorized payment gateways), account credentials, birth details submitted for astrology consultations, personal information voluntarily shared during tarot readings, coaching sessions, consultations, certification programs, customer support interactions, and any other information that may reasonably be considered sensitive in nature. Such information shall be processed and protected in accordance with applicable laws and reasonable security practices.
Usage of the term ‘Personal Information’ shall include ‘Sensitive Personal Information’ as may be applicable to the context of its usage.
Personal Information does not include “Usage Data” which means encoded or anonymized information or aggregated data we collect about a group or category of Services, features or users and does not contain Personal Information. Usage Data helps us understand trends in usage of the website so that we can better consider new features or otherwise tailor the website. In addition to collecting and using Usage Data ourselves, we may share Usage Data with third parties, including our partners and service providers, for various purposes, including to help us better understand our users’ needs and improve the Services, as well as for advertising and marketing purposes. Such Usage Data is always stored in encrypted form, and in no event can any person who has access to the Usage Data be able to use or modify the usage Data in a way such that it may become Personal Information, or can be used to identify a person.
2. WHAT INFORMATION DO WE PROCESS
We may collect and process various categories of information when You access our Website, purchase our Services, enroll in our Courses, participate in Certification Programs, schedule Consultations, subscribe to communications, or otherwise interact with Cosmic Shaastra.
Customer Identification Data
We may collect Personal Information voluntarily provided by You, including Your name, email address, mobile number, country of residence, billing information, and any information submitted while registering for Courses, Workshops, Consultations, Certification Programs, Events, or other Services offered through the Website.
Consultation and Service Data
In order to provide Tarot Readings, Astrology Consultations, Spiritual Guidance, Coaching Sessions, Mentorship Programs, and related Services, We may collect information voluntarily shared by You, including birth details, areas of inquiry, questionnaire responses, personal goals, and other information necessary for delivering the requested Services.
Communication Data
We may maintain records of communications and interactions between You and Cosmic Shaastra through email, WhatsApp, social media platforms, contact forms, customer support channels, webinars, workshops, events, and other communication methods.
Payment and Transaction Data
When You purchase a Service, Course, Consultation, or Digital Product, We may collect information relating to transactions, invoices, payment confirmations, and order history. Payment transactions are processed securely through authorized third-party payment service providers. We do not store complete debit card, credit card, banking credentials, UPI PINs, or other sensitive payment authentication information.
Internet Activity Data
When You visit our Website, certain information may be collected automatically, including Your IP address, browser type, referral source, pages visited, session duration, interaction patterns, and other website usage information. This information helps Us improve Website performance, security, functionality, and user experience.
Device Data
We may collect technical information about the device used to access the Website, including device type, operating system, browser settings, language preferences, screen resolution, and other technical identifiers necessary for maintaining and improving our Services.
Course and Learning Data
For Users enrolled in educational programs, workshops, certification courses, mentorships, or training programs, We may collect information relating to course participation, assessments, assignments, quizzes, progress tracking, certifications, and learning activities.
Marketing and Subscription Data
If You subscribe to newsletters, updates, announcements, promotional communications, event notifications, or educational content, We may process the information necessary to provide such communications and manage Your subscription preferences.
3. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
The collection and processing of Personal Information by Cosmic Shaastra is based on one or more of the following grounds:
Information voluntarily provided by You while accessing the Website, enrolling in Courses, Certification Programs, Consultations, Coaching Sessions, Workshops, or other Services.
Information necessary for the performance and delivery of Services requested by You, including course access, consultations, certifications, customer support, and payment processing.
Legitimate business interests, including improving Website functionality, enhancing educational offerings, maintaining security, preventing fraud, analyzing user engagement, and providing a better user experience.
Compliance with applicable legal, regulatory, accounting, or administrative requirements.
You may choose not to provide certain Personal Information; however, doing so may limit Your ability to access certain features, Services, Courses, Consultations, Certifications, or other offerings available through the Website.
By accessing or using the Website and Services, You consent to the collection, processing, and use of information as described in this Privacy Policy.
4. COLLECTION OF PERSONAL INFORMATION
We collect Personal Information in the following ways:
a. Information We Collect When You Visit Our Website
When You visit the Website, certain information may be collected automatically, including Your IP address, browser type, device information, operating system, referral source, pages visited, session duration, and other usage-related information. We may also use analytics and tracking technologies to understand Website performance, improve user experience, and enhance the quality of our Services.
b. Information You Voluntarily Provide To Us
We may collect Personal Information that You voluntarily provide when You register for Courses, Certification Programs, Workshops, Consultations, Coaching Sessions, Mentorship Programs, Events, Webinars, Newsletters, or other Services offered by Cosmic Shaastra.
Such information may include Your name, email address, mobile number, billing information, birth details submitted for astrology consultations, questionnaire responses, feedback, and any other information You choose to provide.
c. Information Collected During Consultations and Educational Programs
When participating in Tarot Readings, Astrology Consultations, Coaching Sessions, Certification Programs, Courses, Workshops, or Mentorship Programs, You may voluntarily provide information relating to Your goals, interests, areas of inquiry, learning progress, assignments, assessments, and other information necessary for the delivery of the requested Services.
d. Information Received Through Third-Party Services
We may receive limited information from third-party service providers, including payment gateways, communication platforms, analytics providers, and technology partners, where such information is necessary to process transactions, deliver Services, maintain Website functionality, or improve user experience.
All information collected is processed solely for legitimate business purposes and in accordance with this Privacy Policy.
5. PURPOSE OF PROCESSING
We process Personal Information for the following purposes:
a. Delivery of Services
We may use Personal Information to provide Tarot Readings, Astrology Consultations, Coaching Sessions, Mentorship Programs, Certification Courses, Workshops, Educational Programs, Digital Products, and other Services requested by You.
b. Communication and Customer Support
We may use Personal Information to communicate with You regarding bookings, course enrollments, certifications, consultations, customer support requests, service updates, announcements, and other information relating to the Services.
c. Course Administration and Certification
We may process Personal Information for managing course access, tracking learning progress, conducting assessments, issuing certificates, maintaining educational records, and facilitating participation in Certification Programs.
d. Website Improvement and User Experience
We may use Personal Information and Usage Data to analyze user engagement, improve Website functionality, enhance educational offerings, optimize content, and provide a better user experience.
e. Marketing and Educational Communications
Where permitted, We may use Personal Information to send newsletters, educational resources, event invitations, updates, promotional offers, announcements, and information regarding new Courses, Workshops, Certifications, or Services. Users may opt out of such communications at any time.
f. Payment Processing and Transaction Management
We may process information relating to payments, invoices, purchases, and transactions for the purpose of providing Services, maintaining financial records, and managing customer accounts.
g. Security, Fraud Prevention, and Legal Compliance
We may process Personal Information to maintain Website security, prevent unauthorized activities, protect our rights and interests, comply with applicable legal obligations, and respond to lawful requests from regulatory or governmental authorities.
6. HOW DO WE USE AND DISCLOSE YOUR PERSONAL INFORMATION
When You access the Website, enroll in Courses, participate in Certification Programs, schedule Consultations, purchase Services, or otherwise provide Personal Information to Us, You consent to the collection, use, processing, and disclosure of such information in accordance with this Privacy Policy.
We may use or disclose Personal Information in the following circumstances:
a. To Provide Our Services
We may use Personal Information to deliver Tarot Readings, Astrology Consultations, Coaching Sessions, Mentorship Programs, Certification Courses, Workshops, Educational Programs, Digital Products, customer support, and other Services requested by You.
b. To Maintain and Improve the Website
We may use Personal Information and Usage Data to improve Website functionality, enhance user experience, optimize educational content, analyze engagement, and maintain the performance and security of the Website.
c. To Process Payments and Transactions
We may share necessary information with authorized payment processing providers for the purpose of processing payments, managing transactions, issuing invoices, preventing fraudulent transactions, and maintaining financial records.
d. To Communicate With You
We may use Personal Information to communicate regarding course enrollments, certifications, consultations, bookings, service updates, customer support requests, newsletters, educational resources, promotional communications, and other relevant information.
e. To Comply With Legal Obligations
We may disclose Personal Information where required by applicable laws, regulations, legal proceedings, governmental requests, court orders, or other lawful requirements.
f. To Protect Rights and Security
We may use or disclose Personal Information to protect the rights, property, safety, security, and legitimate interests of Cosmic Shaastra, its users, service providers, and the public, including for fraud prevention, dispute resolution, investigation of unauthorized activities, and enforcement of our Terms of Use.
g. Third-Party Service Providers
We may share limited Personal Information with trusted third-party service providers that assist in operating the Website, processing payments, delivering Services, managing communications, hosting content, providing analytics, maintaining security, and supporting our business operations. Such service providers are permitted to use the information only for the purposes for which it is disclosed.
Cosmic Shaastra does not sell, rent, or trade Personal Information to third parties for their independent marketing purposes.
7. DATA SECURITY
Cosmic Shaastra recognizes the importance of safeguarding Personal Information and is committed to implementing reasonable administrative, technical, and organizational measures designed to protect such information against unauthorized access, disclosure, misuse, alteration, loss, or destruction.
Access to Personal Information is restricted to authorized personnel, service providers, and partners who require such access for the operation of the Website, delivery of Services, customer support, payment processing, educational administration, or other legitimate business purposes.
While We strive to use commercially reasonable measures to protect Personal Information, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Accordingly, while We make every reasonable effort to protect Your information, We cannot guarantee its absolute security.
8. COOKIES AND TRACKING TECHNOLOGIES
The Website may utilize cookies, analytics technologies, pixels, log files, and similar tracking technologies to improve Website functionality, analyze user engagement, remember user preferences, maintain security, and enhance the overall user experience.
These technologies may collect information relating to browser type, device information, IP address, pages visited, referral sources, session duration, navigation patterns, and interactions with the Website.
The information collected through such technologies is generally used to understand user behavior, improve educational offerings, optimize Website performance, troubleshoot technical issues, and support the effective delivery of Services.
Users may choose to disable cookies through their browser settings; however, certain features and functionalities of the Website may not operate as intended if cookies are disabled.
9. THIRD-PARTY SERVICES
Cosmic Shaastra may engage third-party service providers, technology partners, payment gateways, communication platforms, hosting providers, analytics providers, customer support tools, and other service providers to facilitate the operation of the Website and the delivery of Services.
These third parties may receive limited access to Personal Information solely to perform specific functions on Our behalf, including payment processing, communication management, Website hosting, analytics, security monitoring, certification administration, educational delivery, and customer support.
Examples of such third-party services may include payment gateway providers, email communication services, messaging platforms, analytics providers, video conferencing platforms, learning management systems, and other technologies necessary for operating the Website and delivering educational Services.
Cosmic Shaastra does not control and is not responsible for the privacy practices of third-party websites, applications, platforms, or services. Users are encouraged to review the privacy policies and terms of any third-party services they access or interact with.
10. CHANGES TO THIS PRIVACY POLICY
Cosmic Shaastra reserves the right to modify, update, amend, or revise this Privacy Policy at any time and for any reason, without prior notice.
Any modifications to this Privacy Policy shall become effective immediately upon publication on the Website unless otherwise stated. The “Last Updated” date appearing at the beginning of this Privacy Policy may also be revised to reflect such changes.
Users are encouraged to review this Privacy Policy periodically to remain informed about how Personal Information is collected, used, processed, stored, and protected.
Continued access to or use of the Website and Services following the publication of any revised Privacy Policy shall constitute acceptance of the updated terms.
11. CONTACT US
If You have any questions, concerns, requests, complaints, or inquiries relating to this Privacy Policy, the processing of Personal Information, or the privacy practices of Cosmic Shaastra, You may contact Us using the details provided below:
Cosmic Shaastra
Email : Cosmicshaastra@gmail.com
Website: https://cosmicshaastra.com
We will make reasonable efforts to respond to privacy-related inquiries within an appropriate timeframe.